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FAQ

Frequently Asked Questions

What payment methods can I use?


To make the booking process as easy as possible for you, we have a variety of payment options. You can pay with your credit card, Paypal or bank transfer. Unfortunately, we do not accept cash payment. If your payment request is not here, please send us an e-mail with your preference.




How do I cancel my booking?


Of course, we know that something can always come in between, so you can’t take your course. Write us 7 days before the course starts to cancel your booking and we will refund the entire value. If you cancel later, we can’t guarantee you a refund. We’re trying to find a student to take your place. If we or you can’t find anyone, we’re afraid we can’t make a refund.




What if I won't be able to finish my course?


Sometimes you can’t finish a course because of a private situation. Please send us a message immediately so that we can get in touch with you.




Can I get help from a teacher outside course time?


Learning German is an intensive process, which also requires learning outside the classroom. Should you have any questions outside of the class, you can always send us an e-mail. Do you need more learning materials? No problem, send us a message as well and we will send you our own learning material, to support you as much as we can.




Can I get a certificate for completing a German course?


Your goal is not only to learn the German language, but also to obtain a certificate of completion? After successful completion of a German course at GermanStudios, we can issue you a confirmation of this level. This confirmation is everywhere recognized.




Do I get help for my German examen


Do you want to take a TELC or Goethe exam? No problem, our individual le




What languages are the teachers speaking?


Since we have international students from all over the world in our German courses at GermanStudios, the language of communication is primarily English. Especially at the beginning of learning German, it is important to have clear and unambiguous communication, so that, for example, the grammar is explained comprehensibly. Of course, we attach great importance to speaking as much German as possible. Our German courses aim to make you a confident and fluent German learner.




Where can I find the complete timetable for the courses?


You can find our courses at any time on the overview page. The courses are always up to date and visible for future months. You can also book them now. Take your place early, before the language course is fully booked.




Can I come visit the school?


Because we are an online language school for German and offer online German classes, the best way to contact us is by sending us an email. We can answer all questions about learning German and help you with other things. You live in Berlin, maybe even near the language school? You are welcome to visit us at GermanStudios and talk about your questions, but please send us an e-mail beforehand.




How do I apply for a German language visa?


The language visa is a very often chosen way to obtain a visa for Germany and to learn German at the same time. Do you want to choose this path together with us? Please send us an e-mail and we will explain everything in detail and support you at any time. Due to the cooperation with various embassies in Berlin, we have been involved in the process of obtaining a language visa for Germany on a number of occasions. Our German courses and our German lessons will help you do this.




How do I know my level?


We have made it easy for you to make the right decision about which German course to book. You can find an overview of the requirements of the different German levels on our website. Our German courses are perfectly matched to this, so you always know what you are learning in a German course at GermanStudios. You are not sure which level you are or you might be between two levels and don’t want to make a wrong decision, then send us an e-mail and we will arrange an appointment with you. We will find the right German course for you.





Further Questions?

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